Heritage Public Library

Library Updates


Posted by cmcpherson on

Passport Acceptance Center

HPL is a Passport Acceptance Center, and will accept applications for Passport books and Passport cards at both our New Kent and Charles City locations. Passport services are by appointment only. Note: We can advise on renewals but we do not process them. Forms are available online and at the library.

Register online for our Charles City location
Register online for our New Kent location

Get ready for your appointment:

  • Get a passport photo. Information about passport photo requirements can be found at the U.S. Department of State. At this time we do not offer photo services. Call us for information on nearby photo services.
  • Bring necessary identification and copies of identification. The library has a copy machine available. ID requirements are listed at the U.S. Department of State. Applicants need one form of picture id such as a driver’s license in addition to an expired passport, certificate of naturalization, or a birth certificate (original documents, not photocopies). For children or individuals with special circumstances there are other document requirements. Please review these requirements at the State Department website or call us if you are unsure of what documents you need.
  • Bring checks, cashier’s checks or money orders for your passport fees. The library can accept checks or cash for the processing fee, but your application fees must paid by check, cashier’s check or money order, made out to the U.S. Department of State. Fees to the Department of State and the processing fee are two separate payments.
  • Forms can be downloaded at U.S. Department of State. Forms are also available at HPL. We advise that you fill out forms before your appointment to save time, but please wait to sign them until your are asked to do so by your passport agent, and remember to use black ink.
  • Coming with your family? Groups must make one appointment for each person seeking a passport.

Questions? Give us a call at 804-966-2480.

Career Tools

HPL provides job search and training resources through our partnership with Resource Workforce Center. Call or visit the library to create your account and get started. Tools include ResumePro, Career Pathways Explorer (online interest and skills analysis), online job search, and online education. For ages 17-24, there are additional programs with even more tools. Go to Job Seeker Services for more information.


The Heritage Public Library System offers exam proctoring services for the public at the New Kent and
Charles City locations. Proctoring is by appointment only.

Fee for residents of Charles City and New Kent counties:

  • $25.00 for up to 3 hours per exam
  • $40.00 for over 3 hours per exam

Fee for non-residents of Charles City and New Kent counties:

  • $50.00 for up to 3 hours per exam
  • $80.00 for over 3 hours per exam

Fees for proctoring services are payable by cash or check only. Checks should be made payable to the
Heritage Public Library.

Some driving school exams are exempt from proctoring fees. If your school does not have a contract with us, the fee is $5; if they are it is free. Online driving school exams do not require an appointment.

Call 804-966-2480 for more information and appointments.

Meeting Room Reservations

The New Kent location of HPL has a meeting room and a study room that can be reserved.

  • Please read our Meeting Room Policy first.
  • Contact HPL to check on room availability. If the main meeting room is not available or if you need a smaller space, ask about our study room or other quiet areas.
  • Fill out and submit a reservation application, available at either branch or online: Meeting Room Reservation Application.
  • Tables, chairs, projector, and screen are available for use.

Meeting Room Policy

a. The following groups are eligible to use HPL’s meeting room for meetings and educational purposes;

1) Groups under the sponsorship or direction of HPL or its Friends group.

2) Non-profit, civic or charitable, tax exempt organizations serving Charles City or New Kent counties.

3) Responsible individuals or organizations within the counties not charging an admission fee.

4) For-profit enterprises that will use the facilities no more than four times per year and will pay $100.00 for each use. If library staff time is required, additional fees may apply.

b. Any organization, group, individual, or enterprise desiring to use the meeting room must complete the appropriate application forms. Applications will be approved, modified, or disapproved by the Library Director.

c. Application for use of the meeting room must be submitted at least fourteen (14) days prior to the planned activity. The Library Director will grant use of the meeting room in the order in which the applications are received, so long as it does not interfere with already scheduled programs or meetings. Meeting room use is restricted to regular library hours, unless it is for a library-sponsored or Friends-sponsored event. For groups listed under (a.1) there shall be no written application nor limit on the frequency of reservations.

d. Every applicant who receives permission to use the building shall, during the time of such use, be responsible for the preservation of law and order on the property and be responsible for damage to the building and its contents while using same.  Any individual or organization who abuses the property or fails to comply with all rules and regulations will not only be financially responsible for any damage, but also may be denied further use of the facility. Children must be under the supervision of a responsible adult at all times.

e. Smoking, the burning of candles, having an open flame, or the consumption of alcoholic beverages are all forbidden.

f. The use of decorations is not permitted unless approved by the Library Director.

g. Animals or pets are not permitted in the building unless approved by the Library Director.

h. All events (including clean-up) must end fifteen minutes before the library closes.

i. Room set-up, take-down, and clean up are the responsibility of the organization using the room.

j. The Community Bulletin Board, located in the entrance way, may be used by patrons to publicize coming events available in our area that may be of interest to our patrons. Anyone wishing to post a notice must first get permission from the staff person at the front desk. Notices must be dated and any item that has been posted for more than two weeks may be removed at the Director’s discretion. If an item advertises an event, it may not be posted any earlier than two weeks prior to the event.

Local History
HPL maintains a local history collection at our New Kent Library. The collection cannot be checked out. Assistance is available subject to staff schedules. In Charles City, the Richard M. Bowman Center for Local History resides in our Charles City Library. Assistance is available during the week, and the Center is open during library open hours. If you have a special research need please contact the Center at (804)652-1516. You may also reach the Archives and Special Collections Coordinator at lhannon@heritagepubliclibrary.org.Online research help is available through our online resources and includes Ancestry as well as local history digital collections. HPL is a FamilySearch affiliate library, offering additional records beyond those available when searching outside of the library.

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Posted by cmcpherson on

Mission Statement

The mission of the Heritage Public Library is to promote the development of independent, self-confident, and literate citizens through the provision of open access to cultural, intellectual, and informational resources.


The Heritage Public Library is a regional library serving New Kent County and Charles City County with two branches, one in New Kent, VA in Maidstone Village and the other in Charles City, VA in the Charles City Courthouse. Organized as a private not-for-profit corporation, it first opened its doors to the public on August 4, 1981. The library system holds over 53,000 materials including books, and audio books, DVDs, videos, music CDs, newspapers, and magazines. Heritage Public Library offers e-books, e-Magazines, e-Audio books, and online databases as well. Services available include wifi, high speed internet at library public computers, fax, copier, and programs for all ages. Our mission is to promote the development of independent, self-confident, and literate citizens through the provision of open access to cultural, intellectual and informational resources.

For more details on all of our policies, please visit our HPL Policies.

Library Card
Library Cards
To borrow from the library or to use our public computers, each patron must have a library card. You may go online to register @ Request a Library Card or fill out an application at either library branch. To complete your registration, you will need to show a picture id with your address ( for children without id, the guardian’s id will be used). We’ll also need a phone number in the event that we need to reach you. For minors under 18, the guardian and child need to both be present to receive the child’s card. The first card is free; replacements will be for $2 each. More to know: • Residents of other counties who work in Charles City or New Kent counties are eligible for library cards. • If you don’t live or work in New Kent and Charles City, you can register for a card $5. • By registering for and using your library card, you are agreeing to be responsible for the materials borrowed on your card. We assess fines if your items are returned late, are lost, or are damaged. • HPL cards are good at both locations. Visit a library branch to learn more!
Computers and Wifi
Computers, Internet & Wifi
Computers, Internet and WiFi are available for library cardholders in good standing. Public computers have MS Office software and are configured to use Chrome and IE browsers. USB data storage devices (such as thumbdrives) can be used. By using these library resources, you agree to use them appropriately. For more information, read our full Computer and Internet Policy.
Meeting Rooms
HPL has one meeting room and one study room at the New Kent location that can be used for public meetings with non-profit and educational purposes only, and only during library open hours. The study room is available for individuals and small groups. No application is required, but the study room must be signed out at the front desk. It can be reserved; if not reserved, it is available on a first-come, first-served basis. Groups eligible to use the meeting room are:
  • Groups sponsored by HPL or its Friends group,
  • non-profit, civic or charitable, tax exempt organizations serving Charles City or New Kent counties,
  • and individuals or organizations within the counties not charging an admission fee, all at the Library's discretion.
  *For-profit enterprises may use the facilities for a fee, and for no more than four times per year. An application is required to use the meeting room, and must be approved before meetings can be scheduled. The application must be submitted at least fourteen (14) days prior to the planned activity. Other conditions apply; please call or review the application and full policy for more information or see more at Services.
Book and Media Donations
Thank you for donating! Heritage Public Library welcomes your donated books, audiobooks, movies, music and magazines. Items may be added to the Library’s collection, given to the Friends of the Library for sale on their book shelves, or given away as deemed appropriate by the Library Director. Items not added to the collection will not be returned. Donations are not accepted “conditionally.” In other words, if you want to donate an item with the condition that it be added to the collection, the donation will be declined. Hours for donations are as follows:
  • New Kent branch between 10:00 am to 4:00 pm, Monday-Wednesday.
  • Charles City branch between 10:00am-4:00 pm on Monday and 1:00 pm – 4 pm on Thursday.
  • Other times by appointment.
Donated items must be brought in boxes that the library can keep. We cannot accept donations that are unboxed, in trash bags, or in containers that the library must empty and return. Donations are limited to 50 items per month. DONATED ITEMS PLACED IN THE BOOK DROP OR LEFT ON THE SIDEWALK WILL BE DISCARDED OR RECYCLED. Receipts can be provided designating how many items were donated but the library does not determine the value of any items.

Book Donation Guidelines

We will accept:
  • Hardcover and paperback books in good condition. We cannot use damaged books (e.g., broken bindings, missing pages or covers, soiled, musty or moldy, excessive writing in the text) or clearly outdated materials.
  • DVDs, Blu-ray, and books on CD.
The following materials are accepted with certain limits:
  • Price guides and almanacs (current year only)
  • Medical, self-help, business, and financial advice books (less than 5 years old)
  • Travel/guidebooks (less than 5 years old)
  • Computer manuals (less than 3 years old)
  • Test preparation guides (less than 5 years old)
  • Magazines (less than 2 years old). No news magazines (i.e, Time, Fortune, etc.)
We do not accept:
  • Damaged books with broken bindings, missing pages or covers, soiled, musty or moldy, with smoke or water damage, or with excessive writing or highlighting in the text
  • Reader’s Digest condensed books
  • Toys, games, puzzles, artwork
  • Academic/Professional journals (i.e., nursing, legal, financial, etc.)
  • Encyclopedias
  • Textbooks
  • Videocassettes or audiocassettes
  • Workbooks or study guides with missing pages or that are partially or wholly filled in
  • Computer programs
Heritage Public Library Board of Trustees
Heritage Public Library is governed by an 11-member Library Board of Trustees representing New Kent and Charles City counties. Each county in appoints members to represent the citizens of that county, and those members may then appoint up to three additional members. All Board members serve rotating 4-year terms.

Board Meeting Schedule

  • July 15, 2019 @ New Kent
  • October 21, 2019 @ Charles City
  • January 13, 2020 @ New Kent
  • April 20, 2020 @ Charles City
Holiday and Closure Schedule
  • January 1st: New Year’s Day
  • January (3rd Monday): Martin Luther King, Jr. Day
  • February (3rd Monday): President’s Day
  • May (last Monday): Memorial Day
  • July 4th: Independence Day
  • September (1st Monday): Labor Day
  • November (4th Thursday and Friday): Thanksgiving Day and day after
  • December 25th and either the 24th or 26th: Christmas Day
In addition, if the Library is open on December 24 or 31, we will close at 5:00p.m.

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  • New Kent

    7791 Invicta Lane
    New Kent, VA 23124
    804-966-2480 phone
    804-966-5982 FAX

    Mon. 10:00am - 8:00pm
    Tue. 10:00am - 8:00pm
    Wed. 10:00am - 6:00pm
    Fri. 9:00am - 5:00pm
    Sat. 10:00am - 2:00pm

  • Mailing Address

    Heritage Public Library
    7791 Invicta Lane
    New Kent, VA 23124

    HPL is a non-profit 501(c)3 organization. Gifts to the library may be tax deductible. Please consult your tax advisor.

  • Charles City

    10790 Courthouse Road
    Charles City, VA 23030
    804-652-2450 phone
    804-829-2314 FAX

    Mon. 10:00am - 6:00pm
    Tues. 10:00am - 6:00pm
    Wed. 2:00pm - 8:00pm
    Thurs. 12:00pm - 6:00pm
    Fri. 8:00am - 4:00pm
    Sat. 10:00am - 2:00pm


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